Emertxe is engaged in the business of providing training services to students in relation to information technology / information technology enabled services / software etc., by offering various courses on its EdTech platform which enables its users to sign up and learn courses.
COLLECTION OF INFORMATION
We collect Personal Information (defined below) from You when You register for our Course and set up an Account with Us on the Platform. You may browse certain sections of the Platform without being registered with Us. However, to avail certain Courses on the Platform You are required to set up an Account with Us.
Information You give Us
We may ask You to provide certain additional information about Yourself on a case-to-case basis. All information disclosed by You shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity / genuineness / misrepresentation / fraud / negligence of the information disclosed shall lie on the Company nor will the Company be in any way responsible to verify any information obtained from You.
The above information is collectively referred to as (“Personal Information”).
Non – Personal and Automatic Information: We may also collect certain non-personal information, such as Your internet protocol address, web request, operating system, browser type, URL, internet service provider, IP address, aggregate user data, browser type, software and hardware attributes, pages You request, and cookie information, etc. which will not identify You specifically (“Non – Personal Information”), while You browse, access or use the Platform. We receive and store Non – Personal Information by the use of data collection devices such as “cookies” on certain pages of the Platform, in order to help and analyze Our web – page flow, track user trends, measure promotional effectiveness, and promote trust and safety. We offer certain additional features on the Platform that are only available through the use of a “cookie”. We place both permanent and temporary cookies in Your computer’s hard drive.
User communications: If You choose to post messages or leave Us feedback, We will collect and store such information You provide to Us. We retain this information as necessary to resolve disputes, provide customer support, respond to queries, and inquires, and troubleshoot problems and improve the Courses.
Limited Personal Information may be collected through the cookies and tracking technology, including but not limited to transaction information and other generic information such as number of visitors, device information, etc. Further, if any Personal Information has been previously provided, cookies may be tied to such information. Cookie and tracking information collected by Us may be shared with third-parties which directly support Our advertising/promotional activities and are involved in development/updation of Our Platform.
Our primary goal in doing so is to provide You a safe, efficient, smooth, and customized experience on the Platform. The information collected allows Us to provide the Courses and features on the Platform that most likely meet Your needs, and to customize the Platform to make Your experience safer and easier. More importantly, while doing so, We collect the above-mentioned Personal Information from You that We consider necessary for achieving this purpose.
In general, You can browse the Platform without telling Us who You are or revealing any Personal Information about Yourself. In such a case, We will only collect and store the Non–Personal Information. Once You give us Your Personal Information, You are not anonymous to Us. Wherever possible, while providing the information to Us, We indicate which fields are mandatory and which fields are optional for You. You always have the option to not provide the Personal Information to Us through the Platform by choosing to not use a particular Course or feature being provided by Us on the Platform, which requires You to provide such information. We may automatically track certain information about You based upon Your behaviour on the Platform. We use this information to do internal research on Your demographics, interests, and behaviour to better understand, protect and serve You. This information is compiled and analyzed by the Company on an aggregated basis and not individually, in a manner that does not specifically identify You.
USE OF INFORMATION
We use the Personal Information, other information and Non-Personal Information, for the following purposes:
To provide and improve the Courses and features on the Platform that You request;
To inform You about online and offline offers, products, services, and updates;
To enforce and inform about Our Terms;
To process and fulfil Your request for Courses or respond to Your comments, and queries on the Platform;
To contact You;
To communicate important notices or changes in the Courses provided by the Company, use of the Platform and the terms which govern the relationship between You and Us; and
For any other purpose after obtaining Your consent.
You also specifically agree and consent to Us collecting, storing, processing, transferring, and sharing information (including Personal Information) related to You with third parties such as with prospective employers.
We may occasionally ask You to complete optional online surveys. These surveys may ask You for Your contact information and demographic information (like zip code, age, or income level). We use Your Personal Information to send You non-promotional emails, such as emails about the Courses and Your Account on the Platform.
SHARING OF INFORMATION:
We may disclose Your Personal Information to prospective employers, and other service providers who work with the Company or provide Courses through the Platform and are bound by contractual obligations to keep such Personal Information confidential and use it only for the purposes for which We disclose it to them.
The Company may disclose Your information, to the extent necessary: (a) to comply with Applicable Laws and to respond to lawful requests and legal process; (b) to protect the rights and property of the Company, Our users, and others, including to enforce the Terms; and (c) in an emergency to protect the personal safety and assets of the Company, the users, or any person. In such an event the Company is in no manner responsible for informing You or seeking Your approval or consent.
We may, in compliance with Applicable Laws, share/transfer/assign all of Your Personal Information and other information with any other business entity(ies), in the event of a merger, sale, re-organization, amalgamation, joint ventures, assignment, restructuring of business or transfer or disposition of all or any portion of Our business.
SECURITY PRECAUTIONS AND SECURITY
Our Platform has reasonable security measures and safeguards in place to protect Your privacy and Personal Information from loss, misuse, unauthorized access, disclosure, destruction, and alteration of the information in compliance with Applicable Laws. Further, whenever You change or access Your Account on the Platform or any information relating to it, We offer the use of a secure server.
We cannot however ensure or warrant the security of any information You transmit to Us or guarantee that Your Personal Information and/or other Non-Personal Information provided for availing the Courses or Platform may not be accessed, disclosed, altered, or destroyed by a breach of any of Our security measures and safeguards. It is further clarified that You have and so long as You access and/or use the Platform (directly or indirectly) the obligation to ensure that You shall at all times take adequate safeguards, at Your end, to preserve the integrity and security of Your data which shall include and not be limited to Your Personal Information.
Although We do our best to protect Your Personal Information, We cannot guarantee the security Your Personal Information at the time transmission over the internet. Any of any Personal Information that You provide Us voluntary or that We collect with Your consent is at Your own risk. We are not responsible and will not be liable breach of the security of Your Personal Information transmitted over the internet. Once We have received Your information, We will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.
We may, at Our sole discretion, retain any Personal Information or Non-Personal Information provided by You for as long as may be required under the Applicable Laws.
We make no warranties and shall not be liable regarding non-availability or non-retention of any information and/or data provided by You beyond the deletion of Your Account.
LINKS TO OTHER THIRD-PARTY WEBSITES AND COLLECTION OF INFORMATION:
Our Platform may provide links to other third – party Platforms (“Third – Party Sites”) that may collect Your Personal Information including Your IP address, browser specification, or operating system. The Company is not in any manner responsible for the security of such information or their privacy practices or content of those Third–Party Sites.
YOUR RIGHTS WITH REGARD TO PERSONAL INFORMATION
Withdrawal of consent: You may choose to withdraw Your consent provided hereunder at any point in time. Such withdrawal of the consent must be sent in writing to [insert email address]. In case You do not provide Your consent or later withdraw Your consent, We request You not to access the Platform and use the Courses and also reserve the right to not provide You any Courses on the Platform. In such a scenario, the Company may delete Your Personal or Non-Personal information or de-identify it so that it is anonymous and not attributable to You. In the event, the Company retains the Personal Information post withdrawal or cancellation of Your consent, it shall retain it only for the period permitted under Applicable Laws.
Correcting inaccuracies in the information: You may correct or update any information online. In the event of loss of access details, You may retrieve the same or receive new access details by sending an e-mail to: email@example.com
GOVERNING LAW AND JURISDICTION
If You have any grievance with respect to the Platform or the Courses, You may write to the grievance officer, the name and contact details have been provided below: